Have you contacted NBL.TV about it?

Contacting them on this issue hasnt brought a lot of joy so far.

Paid product. They really should offer decent support or take a look at what they're doing.

I have had a similar problem for several games this season. Try having a look on the home page of the NBL.tv website for the game you are looking for instead of the On Demand section. This has worked for me on occasion when it's not in the on demand area. Good luck

Out of the 8 or so games ive attempted to watch on NBL.tv, only one could you consider acceptable to a paid service.

The quality is way down on last year.

iPad app crashes several times a game.

Audio is generally fine, but video is like watching through scratched glasses smudged with wax coated.

I've watched two NZ games which have been good and a Hawks game was decent too. 36ers in Cairns was patchy, as was the 36ers in Melbourne game. At times, each was unwatchable.

The Hawks v Crocs game on the ipad only plays the 3rd & 4th quarters... on the Mac is plays the whole game

I dont really have any problems with live games on the PC, they all run smoothly and are watchable hooked up to my TV, and Im not in a metro area so dont have super internet speeds.

Replays on the other hand are a lottery for some reason, and on PC the VOD archive is empty of replays at the moment with only three available from the home page, even though you can watch them all on livebasketball.tv!

Not sure about replays, but live games this year on my ipad have been pretty much perfect, one short dropout for 10 sec, with great picture and no stuttering. Ipad last year was not an option, impossible to watch. So I'm a happy camper.

I suspect what's happened with Perform is that they came in with unrealistic expectations. They didn't get the number of subscriptions that they assumed would arrive and have subsequently lost a bit of interest, dropped budget and not pushed to improve.

I dont think Perform rely on subscription numbers to foot their bill. I could be wrong but that's my memory of how the deal was structured at the time.

Replays are now up in VOD.

I think they cut back staff by half on game nights at at least one stadium.

The last two times I have not been able to access VODs, is on Tuesday nights.

Based solely on my experience, my theory is that Tuesday nights may be 'system maintenance' night?

Can anyone tell me what time the game will be on NBL TV in Qld ?

I recently subscribed. first of all it didn't recognise my user name & password (social media login) when I went to use if for the first time after signing up, so I contacted support and they sent me a temporary password. that got me in, but I can't find where to change the temporary password to a real password?! My Account doesn't appear on my screen, I can only access it by working my way through the Help section. And is it just me, but where do you log out?! I was able to watch some of the live video or the wildcats v taipans game from last night (after the game) but I couldn't access it from the video on demand section - I just get a black screen and a circle constantly going around. Same with the other replays I tried to access. I am able to get into whatever the live games are, before the next live showing, but for the life of me, from whatever area, I cannot access a full game replay, I can just watch highlights videos. I've emailed support back about these issues, but am yet to hear back from them. I didn't subscribe last year, but I had heard good reviews so thought I would give it a go, but I am seriously disappointed with what I have seen so far. I hope I can at least watch the wildcats game live on Sunday. Video on demand works on the app on my phone, when its not crashing, but doesn't do a lot of good when I want to watch on my tv via my laptop!

I would hope there isn't a restriction on live games - ten may have been showing the Wollongong v wildcats game, and live into the east cost, but doesn't really help cats fans in Perth where it was shown delayed at 2pm WST...

I don't think any games are shown live into Perth on free to air, hence why I subscribed so I could try to watch the cats away games live on nbltv