Does anyone know how we can sign in if we are season ticket holder?

The website doesn't work at all, neither does the iOS app.

The website is working fine for me.

I'm just getting a blank popup instead of the login form.

It worked for literally nobody until late last night, at least one other user is experiencing the lack of login form.

Also simple dont sign up til u know/ hear its working

Better than wasting everyones time with your constant complaints

What is the website's address?

I won't be signing up until they officially launch it just in case it takes my money and doesn't fully register.

The ABC stream worked great for me despite having a shitty connection and the two times it did buffer or whatever knowing it was probably my connection just kept refreshing the page until it started working properly.

Membership login anyone?

Sign ups and logins not working for me either. Blank login form on the website and trying to sign up on the app just redirects me to cleeng.com

Signed up this morning, works fine for me.
For the people its not working for - what browser are u using. Maybe try another browser. Im using Safari and that works for me.

Will NBL TV work with Apple TV connected to a Samsung Smart TV?

I wondering whether to get Apple TV or just try and access the app via my Smart TV, but alot of apps aren't released for Smart TVs, so I doubt NBL app will work either.

Blank login page in both Firefox and Chrome.

Well, I can confirm that it doesn't work with Smart TVs, and the NBL.TV website isn't built for Smart TV web browsers so it's either PCs, Smart Phones, or Tablets. Not TVs.

I get a blank login page if I click "log in", but if I click on one of the classic games the login page loads properly. Got it working on my laptop, connected to my TV via HDMI.

Also successfully used screen mirroring from my Galaxy S7 to my Samsung TV earlier.

Actually, the above only works in Chrome. Getting a redirect to Cleeng in Firefox.

Is it just me or is the resolution for last season's grand final isn't crystal clear?

I can understand the lack of quality for previous classic games, but last season's grand final should be full HD I would of thought.

Even the older games look significantly worse than similar-aged NBA and WWE footage.

The maximum bitrate is only 1853 kbps.

Streams are 1280x720, which is HD. Even for the classic games, which is odd.

Used Cookie Monster to allow third-party cookies for cleeng.com and can now log in in Firefox.

There's nothing available to members that isn't available to the general public, no.

Just sat through Calvin Talford's debut, and it was difficult to do at 12fps. Switched over to the Slingers-Wildcats game afterwards, and that doesn't look like it's much better.

Singed up and got it working on my pc and mobile, no chromecast support yet. But man is the quality bad I hope they improve the stream to HD and at a decent fps otherwise games will be unbearable to watch...

I spoke too soon regarding the resolution. The classic I was viewing at the time was 1280x720, but others seem to max out at 960x540. Standard definition DVDs are 1050x576.

They'd have to completely re-encode the videos to improve the quality, it's an issue with the source not with the streaming. I have no idea what's behind the frame-rate issues but they seem more likely to occur during the digitisation process than during the encoding process, which means starting completely from scratch for those games.

In addition to that, everything from 2004-2008 or so is 16:9 footage squashed down to 4:3 then pillarboxed back to 16:9.

I'd rate it a solid D- thus far. Nowhere near the catalog we were promised and the digitisation process appears to have been done by someone who doesn't understand video. Portions of the 1979 grand final are interlaced.

I am not sure about all the technicalities of this stuff but NBL.TV is not yet finished, which is why the league hasn't announced that it is out yet.

I wouldn't be critical of the catalogue yet, but the quality of the videos won't improve because they've already been digitised and I suspect the NBL won't re-digitise them in a better way with someone more competent if Koberulz is accurate about the technical aspects

I haven't had a look yet, but from what kr says it sounds like the deinterlacing might have been done in the wrong order for some games, which shouldn't be a big deal to fix up.

Personally I think the NBL would have been better off releasing a good product than a completed library. We're not going to watch every game ever in the first month. Plus I think it would only help, rather than hinder, if the start of each week of this season saw the NBL unveil another batch of historical games for us to watch. It really shouldn't be up to users to discover that some games haven't been digitised correctly.

Signed up. Paying monthly subscription.

App lets me login, but when I go to view a game, I'm told I have an "invalid subscription". Same error when I try to watch anything- pre season, classic games, etc.

Cool, now working. Must have been a 10-15 min time lag

Agreed Luuuc

I haven't had a look yet, but from what kr says it sounds like the deinterlacing might have been done in the wrong order for some games, which shouldn't be a big deal to fix up.

http://www.nbl.com.au/nbl-live-faqs/

Is this for real? No streaming on PC...or...is this FAQ old???

That would be old info. I've been streaming on pc/Mac this morning.

You seem to be struggling with the fact that it hasn't been launched yet and it was always known they would add classic games in dribs and drabs.

If it isn't officially launched, it cannot yet be seen as a finished product. There are people working on the app and website service as we speak to make sure it works well.

If it matters so much to you, there is an email address given to you when sign up and you can ask these questions of them. Otherwise you're whining over something that isn't even finished yet.

So what's the general consensus about this product's "useability" right now? Is it ready to try or should I wait longer otherwise I will endure frustration?

You seem to be struggling with the fact that it hasn't been launched yet and it was always known they would add classic games in dribs and drabs.

There are people working on the app and website service as we speak to make sure it works well.

but take into account the footage of some classic games is 20+ years old, so its not going to look as good as a 2016 hd game

Get your email that clarified your purchase and email them directly.

What do you expect that will accomplish?

The 1993 Bullets vs Tigers and 1993 grand final games also have frame rate issues.

This is from the NBL's facebook. Please consider it:

" We realise there have been some teething issues with the app update and trust us when we tell you, we are working around the clock to resolve them. We want it running smoothly just as badly as you do.

We're committed to making our game #yourgame in 2016/17 and our new NBL TV platform is a big part in giving you guys the keys to the league, with both the upcoming season’s action and the classic games from the archives so we want it to be the best product it can be.

To make this as good as it can be we need your help and would love your input in helping us create a user experience and entertainment hub that is second to none. So if you have any suggestions, questions or issues we’d love to hear from you, reach out at [email protected] and together let’s make the NBL great again."

So, in short, email them. We're not the ones who can fix this for you. And fact is, they might not even be aware of these issues.

Where on Facebook? I can't find it.

@KR - https://www.facebook.com/TheNBL/videos/1234742696577617/
Should be first comment

How do we get it for free with Telstra? Or am i misinterpreting what's been said?

No.

So it's officially launched now, and they've added game one of the 2012 grand final. Still missing the rest of what I listed, plus the Rob Rose game-winner that was used to advertise NBL TV.

It does, however, have the biggest winning margin in NZ Breakers history, which I'm sure interests precisely zero people.

Meanwhile, great games in NBL history that aren't present:
Game one, 1986 grand final
Game two, Cairns vs NZ grand finals
Quadruple overtime
Perth vs Sydney, November 2002 - Goorj said at the time it was the best NBL game he'd ever seen
The Bullets and Cats go to 4OT
Al Green scores 71
Reg Biddings scores 63 in a 40-minute game with no three-point line
Goulding scores 50 in a 40-minute game
Ian Davies drops 13 threes
John Dorge gets 14 blocks
Damon Lowery gets 3 free-throws
The Tigers and Titans go to OT as the Titans bleed everywhere in 1999/00
Andrew Vlahov kills Mark Dickel
Game two from the 2006 grand final
Bobby Locke gets 50 on debut
The 2008 grand final
Mark Davis screwing Darryl Pearce out of a 50-point game

And that's just the ones I can think of. Obviously there might be footage availability issues with some of those, but most should be on there.

Free data is needed here, the app is useless to me if i cant have free T data as i'll be watching it on the road or out and about not so much at home..Bummer.

Anyone know how long after a game is finished will it be available on demand???

They will be on there eventually as they've continually said. They can only do so many things at once.

There are dozens of meaningless games on there; I'm taking issue with their prioritising.

The Rob Rose game-winner is actually there, it's just not on the Classics page. You have to search for it to find it.

Clubs will email their members at some point.

Look, five new games were uploaded today and they've told you there's plenty more to come. You're going to get your games man. Just watch some of the ones that are on there already!

On behalf of every shut the hell up koberulz, be happy with what youve got

Look, five new games were uploaded today

Yeah it's getting a bit much. Go and watch something non-sport related to relieve a bit of tension mate if you catch my drift.

When the NBL launched NBL TV today they put a little koberulz disclaimer down the bottom of the article.

Please be patient with us while we make the site 100% perfect. The timing of going live was obviously important to us to ensure you all have access prior to Round 1. Upgrades and improvements will continue to occur in the coming weeks.

Kobe, which Rob Rose game you talking about??

#tbt every Rose beats the horn ICYMI with NBL TV you'll be able to access classic games.. Bad memory @ShaneHeal? pic.twitter.com/F7PNEkXzIp

— NBL (@NBL) September 8, 2016

Hahaha Zodiac brilliant

Hahaha Zodiac brilliant

I purchased it last night, not sure if how or when team members will get the free pass.

Watched a couple of 1990's classics. Worked great on browser and also from iPad onto TV via Airplay.

Didn't have any buffering issues.

Found a couple of little usability issues that could be ironed out you'd assume.

Current Season schedule is in reverse order, this weeks Rd 1 games are the last ones displayed.

Also when first searching for classic games i showed none. It wasn't until i selected teams did it show any. It'd be much better off showing everything, then allowing users to filter out.

I noticed the date was the date added to the system, not the date of the game.

Yeah, you can only browse the classics on the desktop site (although as mentioned previously, the Kings-Crocs game doesn't show up for some reason). You can only filter by season on the app.

The 2008 grand final has been resized for no apparent reason, meaning the scoreboard gets cut off by the bottom of the screen.

2001 R22 ADELAIDE VS MELBOURNE
A contraversial thriller between the 36ers and the Tigers played in Adelaide. Should it have counted? The answer is still being debated.

I can't believe the incessant droning continues!

You've been given the NBL contact details. They've asked for people to let them know about any issues they have with the service. You're clearly capable of expressing the issues you have - but you're doing it to the wrong people.

This is becoming obsessive now. I have a feeling that when every game you want is finally on the app you wont even watch them.

The service is still being developed. There are already 100 classic games on there with more to come. You've been given every option to raise your concerns with the page. It is a $5 app. Quit whining!

Is that specifically towards KB?

KR, I've only lightly followed this thread but as you have mentioned it a few times the Kings v Croc games shows on the iPad app version. It's nearer the bottom of the page, like it was added as a "launch game" despite being added a bit later on.

For what it's worth I think it's brilliant.

You've been given the NBL contact details. They've asked for people to let them know about any issues they have with the service. You're clearly capable of expressing the issues you have - but you're doing it to the wrong people.

The service is still being developed. There are already 100 classic games on there with more to come.

Watched Wildcats v Sydney in the ABC on Television via HDMI cable. It worked quite nicely.

Just wondering when will games be uploaded. I can't watch the Wildcats at 430pm WST, with the game scheduled to finish at 630pm WST will the game be available on demand at 630pm????

Has anybody been able to successfully register, log in and claim the Telstra 'free' access?

I'm pretty IT literate, and last night the site and App had me going around in circles for about 45 minutes before I eventually gave up. Credentials not being accepted, password resets not working, interstitial popups from Cleeng, then finally the Telstra code I believe hidden behind an ad, meaning I couldn't get to see the redemption code to claim it. A total balls-up.

Did anybody actually test this signup process before they released it to the public?

It's worked for others, I believe. You have to make sure you're not connected to WiFi when you're signing up.

I think iOS has sign-in problems that are unrelated to the Telstra thing, too.

Wow, I finally got myself Telstra access and signed in on the iPad. Not sure how I managed it, and I wouldn't back myself to do it again. But at least the mission was finally successful.

Now to see how the live streaming works...

"2016 WAS the year of Royal Commissions, with investigations into trade unions, South Australia's electricity grid, the banking sector and NBL TV"

The 1979 Hawks vs Saints game randomly switches to widescreen for no apparent reason about 15 minutes in, cutting off the top and bottom of the picture.

Well, after all this talk about 1979 Hawks games, and the comparison between the quality of the 1987 and 1994 grand finals...and..... I'm just hoping I can log into my laptop tonight, plug the cable into my TV and get decent quality coverage!

Well it's the start of the NBL season and my club still hasn't emailed me log in details to NBL.TV so I can catch the action (or, you know, actually test the service on my devices so I don't have to do it on the fly). All communication thus far is being ignored. To be honest, I wouldn't even be that upset if it wasn't going to happen before season start, I just want them to inform me of what is going on and when I might expect to be granted access.

Unsurprisingly, I'm talking about the 36ers. The league leaders in poor member communication. Have any other Season Ticket Holders from other clubs received their NBL.TV pass?

I don't believe so. Perth haven't, I think Sydney announced on Twitter that they were emailing them this afternoon.

Excellent. I make the rash assumption that it'll be the same for all clubs. Nothing like a last minute mail-out!

It's a neat ploy, really. Anyone super keen for the archival stuff or wanting to make sure they're sorted for game one has to pay the five bucks, but they still get the uptake provided by the free passes for members.

No new content in the past few days, which is a little disappointing. The fact that neither game quality nor video quality seems to have factored into their decision-making thus far also makes it impossible to guess whether or not certain games will make an appearance in the future, which is frustrating.

...The 1979 Hawks vs Bullets game has a random TV show recorded over part of the tape.

When I go to the Wildcats vs Bullets game, I get "Content Unavailable." "Sorry you aren't entitled to view this video." I thought you get all games for one club (in my case the Wildcats) for free? Or is it just not working because it's still a while before the game starts?

Yeah, I get that a lot.

Seems like a strange error message though, because it tries to get me to sign up for a subscription (implying that I don't have access rather than I'm just too early).

I just received my access code from the Wildcats

NBL TV is working pretty well for me. I've got a poor connection so the game fluctuates between crystal clear and slightly blurry and other than a few seconds of buffering halfway through the 2nd quarter it's very good.

Keeps looping for me. Can't load. Where is the facebook page?

Definitely looks more like an NBA production in terms of type of camera, the angles, graphics. Just something about it looks like a game from the U.S. when you see it from full court angles.

Need to see more stats for a player right after scoring, rebounding, blocking, etc. if they can fit it in just above the score.

Just need to fix the test talking from the commentators and get better during breaks.

Must of saw my post.. lol

McKay on 18

The 2001 Kings vs Crocs game and the 1993 grand final look great. That's the sort of quality I was expecting all - or at least most - games to be.

At least some Season ticket holders got their pass codes! Still nothing from the 36ers.

I did get a response to my inquiry yesterday afternoon though. "We have received information from the NBL this morning and we are currently in the process of putting together the details including the code and will be emailing all our members as soon as possible."
They also admitted the flow of communication on their behalf was not up to scratch, but of course they still didn't tweet or email out the status to their members in response. Just telling me was clearly enough.

I guess they're still suffering from a severe lack of administrative staff down at HQ if they can't organise a mail merge over the course of a day.

Jut received my pass from the 36ers and logged in successfully.

Currently watching the ABC replay of the game against Melbourne using Edge as browser and casting to my TV over Ethernet. The picture is brilliant!! Excellent definition.

Can't watch tonight's Hawks game live so looking forward to the replay tomorrow.

Lucky you, RG. Still nothing for me!

There's a live chat available in the app.

When I asked Guy Neville on Twitter if they'd be using VHS sources, because AFAIK the original broadcast tapes no longer existed, he replied that he looked forward to me being pleasantly surprised.

The 1991 grand final is the same horrible blurry mess that's been floating around between various collectors for years, although thankfully they've used the version from the Six Championships DVD that combines it with better-quality footage for large parts of the game.

The 2008 grand final is still stretched vertically so the scoreboard gets cut off by the bottom of the screen. How does that even happen?

Add game two of the 2014 grand final to the list of squashed-and-pillarboxed games.

That and the 2013 grand final also have the One HD logo in the corner, so they're clearly just someone's home recordings.

Added a couple more Dragons games