Whilst watching the live stream on my iphone yesterday I noticed the frame rate wasn't great. So you're likely experiencing the same thing.

When I got home, I watched some on my computer and it worked fine. I recorded some of the highest quality stream and it runs at 1080. Which, if that is what my phone was streaming, it's no surprise it struggled a bit with the live stream. Really, 720 should be the highest res for a live stream to mobile. Hopefully future app updates will give the user a bit of manual control over the quality of the stream.

I don't appreciate their false advertising about being able to watch NBL TV on your TV. Every time I plugged in the VGA cable to connect my PC to my TV the stream stops and goes to a screen telling me to download the app.

Every other stream on the internet including Netflix works but of course NBL TV make it so their stream doesn't. I've already paid for the first month so before the next month comes around I'll be ditching NBL TV and just going back to watching unofficial streams over the net from other sources.

Just so typical of the NBL rank un-professionalism.

Another thing the useless clowns doing the live chat on NBL TV's page told me to get Apple TV or Chromecast. Nice. Every other stream on the net you can connect to your TV via VGA cable except NBL TV and their answer is go buy some other product not sorry we'll fix out shitty set up.

Unbelievable.

Zodiac, the nbl.tv stream works on my TV via an hdmi cable from the computer. Why would a VGA connection be any different? How could it identify the kind of cable connection to the TV?

Below a certain resolution, it assumes you're on a phone and sends you the mobile site.

No idea mate. Not that it matters but my laptop is old and doesn't have an HDMI outlet so I've always used a VGA cable for internet streams to watch on my TV. I've tried three times to watch NBL TV on my TV and all three times as soon as I plug the VGA cable into my laptop the stream immediately stops and goes to a screen called 'Download the app' which a pic of terrance ferguson dunking.

It's some sort of issue with their set up as every other basketball game stream on the net works fine via VGA cable as did the ABC pre-season tournament, as does Netflix, Stan, Presto, NBA games etc

"Below a certain resolution, it assumes you're on a phone and sends you the mobile site."

Are you serious?

It's not the league's fault you're watching on 1995 technology.

What bit about any other stream I've ever tried on the internet works fine except for NBL TV did you not understand?

It's not about the stream, it's about the website.

I don't know what that's supposed to mean I'm sitting here watching the stream fine on my laptop.

How do you maximise on a PC/laptop? It keeps disappearing too fast and is hindered by the help chat dialog box option.

Disappearing too fast?

Yeah. You hover the mouse to the maximise option, yet it disappears before you click on it, probably because the chat dialog box takes precedence on the website.

Sounds like your question has been comprehensively answered Zodiac

Any mouse movement inside the video should pop the controls back onto the screen. Haven't used it since they added the chat option though.

ME, where?

FWIW, I never had any issue being able to maximise the screen.

Watched the stream on my xbox after not being able to get it working on my tablet. Feed was watchable so was pretty happy with it.

I was watching it on free airport wifi in Tokyo. No complaints.

well its free, what do you expect? Picture perfect quality?

Wildcats v Cairns buffering every 10 seconds. What a joke. Piece of crap.

Come on NBL!!!!!

Anyone can maximise the video on laptops / PC?

Yes the option comes up when you hover over the screen but it disappears when you try to get anywhere near the maximise option!!!

The post game interviews are TOO quiet for the video. Can't hardly hear what anything is said.

Thanks for the resolution. I was wondering why it wasn't working on Chrome for me - I have Chrome on my 2nd monitor which is a bit smaller, so I've had to rearrange things to watch. Not ideal but at least now I have a resolution. It's a very strange thing to do and not even provide a link to the desktop site. But at least it's better than past years. This will probably be the first year in a while that I watch NBL.

When I was able to watch live, I thought it was pretty good... no significant lack of quality other than a couple of buffering issues, but that could have been my sporadically dodgy internet...

My huge problem is the lack of game replays on the night of, so the fact that there is only one replay from the entire round accessible on the website, is completely unacceptable...

@Wwizard - it's only free to season ticket holders and Telstra customers and that's neither here nor there... The amount of money that the NBL would be shelling out for this and it's a bollocking mess, they should be just as or even more pissed with the result than anyone...

I doubt the NBL would be in charge of encoding and releasing games on the website, so they need to be lighting a fire under their vendors... Otherwise drop them and switch to YouTube... No idea why they didn't do this in the first place, if they were worried about not being able to charge for access, lots of podcasters now have a subscribers only section that you have to pay for, so persisting with what can only be one of the hiugher ups business associates, is just harming the brand...