Apparently there was an additional charge to have your tickets posted which was not mentioned when they were purchased. So you will need to pick them up. Once again great fan support from the sixers management.

You're kidding right? It costs a whopping $1 to pop it in the post.

Guess I'll be joining the queue of 1000s collecting on Friday night from the single staff member at the gate. Hopefully I'll get in in time to catch the second half.

Terrible customer service but don't really expect anything else these days.

What a disgrace. Season ticket holders for 20 years and have to go in and pick up tickets. What was wrong with sending the tickets out like every other year? Stick the great member pack - not worth the drive in to get it.

Poor old Sixers get hammered every season on this

Rubbish. It's not like the club is just around the corner and convenient to drop in for everybody.

For gods sake if cost is an issue, just charge $5 extra in the original ticket price and just send it out like every other sporting organisation on the planet.

The issue is not the cost of delivery its the fact that when i purchased my tickets by phone I was not advised that tickets would not be sent out like they had been for the previous six years I had bought tickets. If i had been I would have happily paid it. Now 3 days from the first game after not recieving my tickets I have to take time off work to collect them as it is now to late to organize delivery.

The issue is not the cost of delivery its the fact that when i purchased my tickets by phone I was not advised that tickets would not be sent out like they had been for the previous six years I had bought tickets. If i had been I would have happily paid it. Now 3 days from the first game after not recieving my tickets I have to take time off work to collect them as it is now to late to organize delivery.

No one is having a sook, only stating the facts

It's a bloody hard gig to run a professional sports team, even more so in a second string sport for spectator numbers in a market like Adelaide, however I agree that changes haven't been communicated clearly enough.

I just looked at the schedule the other day and realised many Saturday games start at 5pm now, how many were away of that prior to renewing tickets?

Also found it amusing that a pack for members does not include a list of home games. Here are your tickets. Figure out for yourself when to turn up.

not saying running a pro sports team is not hard, because it is
BUT over the last 6 months what have the 6ers really been doing?
Joey and maybe 2 others can scout/recruit players

resign the lease for the Arena? pay to join the league again? hire some dancers?

Not hard to give someone the job to either A) notify people that YOU need to pay for delivery of tickets or B) organise a new system where they dont continually stuff up memberships

Feels like they are lazy in their approach and are happy to keep basketball as a second tier sport

The membership application form "clearly" explained that you would need to pay $20 to have your tickets and member pack (cheap Tee shirt, lapel badge and flag) posted to you. It was fully explained in three words tucked away down the bottom right-hand corner of page 2, in the Miscellaneous section, just under Dog and Cat membership fees. It was fully described as "Postage (Domestic only)".

I would like there to be an option to forget the member pack and just have the tickets posted out for a $5 fee.

The Oct 5th News Letter (with the grammatical errors and typos) says that you can collect your tickets from the Stadium during business hours or tonight 'til 8.30pm via the corporate entrance (eastern end).

You can also collect them on Friday from 5pm at the main entrance of the stadium.

yes, you can collect, and if you ask they will printout an a4 sheet giving you the game times, as the fridge magnet game schedule has not arrived "because of the NBL" ??

you may be asked to drive in to collect the magnet at a day and time convenient to you during normal business hours, when they arrive in February ;)

It was a bit irksome to have to collect Members packs but i found it very clearly communicated that we'd have to do that and I understand the reasoning behind it. They tried to turn it into a "members day" type situation where you pick up your member's pack and have a shoot around on the court and meet the players etc. Trying to boost fan engagement beyond game night is only going to be of benefit to the club.

I'm the first to admit the club, historically, sucks at communicating with members. I even took them to task about the NBL.TV codes the other day, but in this instance i found it very clear how to get my tickets. Maybe i just read the right emails and social media posts. I don't know.

The club should not rely on everyone using Facebook or any other social medium.