The PR Person needs a raise for such positive comments
The 200 'complainees' must all be fans of Hoops or went direct to FaceBook.
Sat night will be 'surpassing' last night-- what with- Complaints?

How about:

"To all those people complaining about the view from the front, you all a bunch of short-arses. Basketball is played by tall people. Ok, except for Spud Webb. And Muggsy Bogues. But mostly tall people who could see. As Randy Newman said , 'short people got no reason...' "

200 people willing to speak up on the night saying they were unhappy. Isn't there some stat about for ever 1 who complains that there are "x" amount who wont, but just won't come back?

The use of video screens to watch a live basketball game is not ok. From my seats the video screens were actually obscured. Again, I'm not bothered, but I don't think they've really thought about how bad some of the viewing lines were. They simply shouldn't have been sold.

And where do they get off saying "major international event"

Its a warm up for a major international event.

Its an international event.

"There were 14 massive video screens to augment the live action, including providing action replays, statistics and video pieces to keep the audience entertained."

It sounds like the massive TV I had at home provided an equally enjoyable experience.

The PR team needs a lesson in PR.

Sometimes when you know you've done wrong but can't afford to admit it 'the best offence is defence' priniciple comes to the fore. That's what they've done here.

We were so pathetically unprepared, that of the 10,000 fans unable to actually see the game, we were only able to help 200,
whom we successfully relocated to the back of the nosebleed sections.
This won't be a problem on Saturday, because we expect those who purchased floor seats won't bother showing up.
To further cater for fans we are introducing a new category of seating, where for $100 you can stay in your hotel and watch it on TV.
Or for the budget conscious, $50 seats where you get to read about it in Sunday's paper.

I feel sorry for some people but honest what did you think the view was going to be like? You are going to see a basketball game in a football stadium, there is practically no good views.

Yeah, I feel like the team content is a smaller part of it. The squads that were on the floor weren't unreasonable. Team USA was full of well-regarded players - the Boston crew, Kuzma, Middleton got a $177m deal, etc. It's not the big guns but you could see them dropping out from a mile away. Simmons was the one big omission from the Boomers (Broekhoff isn't going to draw a crowd, Exum still coming up, Bolden similar).

But something that was testable well before the games was trying out sightlines from ground level without tiered seating. It's one thing to see the B-team, but it's another to pay and not even be able to see the B-team.

That press release takes zero ownership of that which is disappointing. IMO they should've talked about the grand vision they had in putting on a basketball event unprecedented in Australia, wanting to cater for as many people as possible, understanding those who were disappointed, and offering a phone number to call and arrange a refund.

People who paid $1000+ a seat were shown diagrams with their court side seat being on an incline.
Blatant lying on the promoters behalf!

"That press release takes zero ownership of that which is disappointing. IMO they should've talked about the grand vision they had in putting on a basketball event unprecedented in Australia, wanting to cater for as many people as possible, understanding those who were disappointed, and offering a phone number to call and arrange a refund."

Fully agree, Isaac. I expect that the positive feedback they received related to actually creating the event rather than the way they then delivered it. And quite rightly - it was great that it happened, just such a shame they screwed the fans in the delivery.

I have to wonder how much control BA had over the seating arrangements, pricing, sightlines, etc. I suspect they had no choice but to 'trust the promoter' and just hold out their hands for the loot. Can’t wait for their financial reports to see how much BA actually took from this deal with TEG Live.

And if it’s true that the State Government forked out $6 million, then the promoters must have done VERY well out of it indeed.

I just can't get my head around the seating used for floorside.

I know that a seat is a seat; and I probably wouldn’t care too much.

But just the overall look of it screamed penny pinching. And stuff like that adds fire to the fuel that the promoters ripped people off.

Looked like they just went to Bunnings got some plastic chairs and some cable ties to pull them together.

For the prices paid for those seats, at least go and hire some more aesthetic seats just for the night.

Just the overall image it created didn’t sit well me.

Notwithstanding the added complexity, expense, and time, there's no feasible way to elevate the floor seating. All you would do is block out more of the people in the fixed seating.

If we beat the US today all will be forgotten.

I hope 36ers management are paying attention to the reaction of seats with no incline, because thats what the bottom seats all are at AEC

It was predictable that the view would not be good from the floor seats, but surely there is a minimum standard that should be expected. Every seat should have a full view of the court, at the least. Were there warnings when selecting tickets? It is the obligation of the organisers to ensure all seating is up to a certain standard, not those purchasing the tickets to assume that the view would be obstructed. Otherwise, why not also sell seats in the corridors, food area and the parking lot?

If we beat the US today all will be forgotten.

The seating debacle.

"Rdj I've often gone to marvel for AFL games and not had a view of the entire oval."

I recall going to games at places like Rod Laver where they would leave row AA empty -- even for sell-outs -- because there are bars in front. There ought to be some reasonable view of live action. If you think the ground level viewing was reasonable, then either you have seen much better POV photos than I did or you have low standards. So many disgruntled spectators is embarrassing. To me, most importantly, it's unethical. It's also an atmosphere killer. It's hard enough to get regular basketball fans to create atmosphere in Boomers games, even harder to get casuals involved; then try thousands of disgruntled spectators who spent hundreds on terrible seats. No wonder they were all so quiet. If we want to generate continued interest to watch the national team live, not just hyped-up one-off events, we need to create atmosphere.