Ryan
Last month

Ticketek backing out of NBL Cup ticket vouchers?

Back before the NBL Cup began, the NBL announced that all ticket prices would be changing to $10, and anyone who has purchased tickets at a higher price will be receiving free tickets to the games to account for the difference.

"Existing general admission ticket holders will be contacted by Ticketek and will receive additional tickets to the value of the difference between the initial purchase price and the new price of $10 for use on other NBL Cup games. For example, if they purchased a seat at $40 they will receive three additional tickets to their initially purchased seat."

from:
https://nbl.com.au/news/thank-you-victoria-10-tickets-for-fans-as-nbl-cup-tips-off-tomorrow

We are about halfway through the cup, and myself and other people I know who purchased early tickets have still not been contacted. As a keen supporter of the NBL, I bought a good amount of tickets, and would be owned more tickets than there is even games left.

I'm fairly surprised I haven't seen any backlash on this anywhere else, has there been any updates? -Note I have contacted ticketek over a week ago and was ignored

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Johnno  
Last month

I doubt tiketek would be keen to pay out on these if they aren't facing pressure.

Reply #834988 | Report this post


Anonymous  
Last month

Dont see why they wouldnt follow through,games arent selling out so it shouldn't cost them anything.

On the other hand if you buy something then it goes on sale, you dont have a right to the difference back. You just missed out.

Reply #834993 | Report this post


Ryan  
Last month

I agree with you on that, they went on sale after I purchased them, which is bad luck for me and doesn't give me a right to any discounts.

Difference is they advertised they were giving free tickets to those people, making it false advertising, which isn't legal.

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Anonymous  
Last month

Agree! Hope they follow through on what they've announced.

Reply #834996 | Report this post


Anonymous  
Last month

I keep saying it $10 a ticket and $6 booking fee, That's a serious rip off.

Reply #835008 | Report this post


Perthworld  
Last month

If you show up at the stadium can you buy tickets directly at the window to avoid the booking fee?

Reply #835010 | Report this post


Anonymous  
Last month

Ryan - head to the NBL Cup gameday link on Ticketek for the day you would like to claim tickets for. In the box under Find Tickets that says 'please enter your password' you enter your Ticketek customer ID number. That will give you access to free tickets, and when you claim them you don’t have to pay the ticket handling fee so will cost $0.

Reply #835013 | Report this post


Cram  
Last month

Sneaky way to bump up the crowd numbers?

Reply #835016 | Report this post


Cram  
Last month

Also, while legally you may not have a leg to stand on if the drop the ticket prices after you've purchased, considering it would have been the super fans that bought them early, you're really annoying a lot of your loyal followers

Reply #835017 | Report this post


Ryan  
Last month

Thanks Anon #013. Looks like that works. Baffling they didn't send that information out as an email. Or at least myself and the people I know all missed it.

Reply #835019 | Report this post


Anonymous  
Last month

Incredible that they advertised we would get free tickets... yet forgot to let us know how!
I mean I was fine not getting freebies, as I had a good time when I went, but they said they would give some.
Thanks a lot for the tip

Reply #835031 | Report this post


Anonymous  
Last month

No worries Ryan, they definitely didn't let anyone know! I just saw Ticketek respond to someone else on Twitter about how to do it

Reply #835035 | Report this post


Anonymous  
Last month

The $6 booking fee is per transaction. So 4 tickets cost $46, for example. Not that bad!

Reply #835038 | Report this post


Scout  
Last month

Even $16 for two games is damn cheap. Some have to have a whinge

Reply #835039 | Report this post


Anonymous  
Last month

Please stop saying 2 games for frikkin $10 then. Of course it's cheap advertise the full price pretty simple.

Reply #835051 | Report this post


Anonymous  
Last month

"Sneaky way to bump up the crowd numbers?"

As if they care about NBL Cup crowd numbers!

Reply #835062 | Report this post


Anonymous  
Last month

its cheap but this whole cup thing has been a balls up from the league.

I for one got no call for extra tickets or refunds on the $40 price paid its a disgrace

Reply #835249 | Report this post




 

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