Facilities and location are better, but as a venue for actually watching basketball it fails.
Most ticket prices stayed the same or were a bit cheaper this year, but in Gold we got the rough end of the pineapple with a price increase for a shitter view.
We also had already decided to change from two adult memberships (with kids on our laps) to a family membership which i now consider a total waste because down in Gold seating the tiers are so shallow that as a 6'3" adult i have to crane and stretch to see past the punters in front. The kids have zero chance of seeing anything so they're still on laps and we've got two free seats. At titanium, we had uninterrupted views of the whole court and the kids could see reasonably well if they were sitting in a seat.
We actually requested to move out of Gold and up to the first row of the balcony, but they couldn't get us 4 seats up there. We decided to give it a chance but it's unlikely we'll purchase a family membership next year, and quite probable we won't have any membership at all because if we can't take the kids it's difficult to commit.
I know that a number of people we have been sitting near for the past 7 or 8 years had a look at their new seats and decided it wasn't good enough for them to pay the dough this year. My parents have also been going for the last 10 or 11 years and they are trying to get a refund on their membership tickets at the moment because neither of them can see much of what is happening on the court which has left them feeling disconnected from the game going on.
With such good coverage of the NBL on TV and streaming now, I'd be very worried about a mass exodus next season when people who were just "giving it a chance" this year decide that paying money to go to a basketball game you can't properly see is not worthwhile.
I desperately want the club to succeed, and the location and facilities seem to be a good choice but if the punters struggle to engage with the actual product - basketball, then you're pushing shit up hill.